Customer Service
Transparent policies for a secure and reliable procurement experience.
Delivery Information
We utilize trusted carriers to ensure your hardware arrives safely. Please inspect all packages immediately upon arrival.
Standard Shipping
3–7 business days.
Best for routine stock replenishment.
Express
1–3 business days.
For urgent project requirements.
Freight / Bulk
Scheduled delivery windows.
Required for heavy server racks or large volume orders.
Returns & Warranty
If a product isn't right for your needs, you may request a return within our standard window.
- Window: 7–10 working days from delivery.
- Condition: Must be original, unused, with all packaging intact.
- Process: Contact support to obtain a Return Merchandise Authorization (RMA) before shipping back.
- Exclusions: Customized hardware, activated software licenses, and opened consumables.
Terms of Use
By accessing our procurement platform, you agree to standard commercial terms.
Intellectual Property
All logos, text, and code on this site are owned by or licensed to us and protected by IP laws.
User Obligations
You agree to provide accurate account information and use the site only for lawful business purposes.
Disclaimers
Services are provided "as is". We are not liable for indirect or consequential damages from site use.
Privacy Policy
We are committed to protecting your business and personal data.
Data We Collect & Use
- Account Data: Name, email, phone for order processing and support.
- Technical Data: Browser type and approximate location for site security and performance.
Your Rights
You may request to access, correct, or permanently delete your personal information from our systems at any time by contacting support.
Authorized Brand Suppliers
We source directly from leading global technology manufacturers to ensure authenticity and full warranty support.