Customer Service

Transparent policies for a secure and reliable procurement experience.

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Delivery Information

We utilize trusted carriers to ensure your hardware arrives safely. Please inspect all packages immediately upon arrival.

Standard Shipping

3–7 business days.

Best for routine stock replenishment.

Express

1–3 business days.

For urgent project requirements.

Freight / Bulk

Scheduled delivery windows.

Required for heavy server racks or large volume orders.

Important: Transit damage must be reported within 48 hours of delivery to be eligible for a claim.

Returns & Warranty

If a product isn't right for your needs, you may request a return within our standard window.

  • Window: 7–10 working days from delivery.
  • Condition: Must be original, unused, with all packaging intact.
  • Process: Contact support to obtain a Return Merchandise Authorization (RMA) before shipping back.
  • Exclusions: Customized hardware, activated software licenses, and opened consumables.
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Terms of Use

By accessing our procurement platform, you agree to standard commercial terms.

Intellectual Property

All logos, text, and code on this site are owned by or licensed to us and protected by IP laws.

User Obligations

You agree to provide accurate account information and use the site only for lawful business purposes.

Disclaimers

Services are provided "as is". We are not liable for indirect or consequential damages from site use.

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Privacy Policy

We are committed to protecting your business and personal data.

Data We Collect & Use

  • Account Data: Name, email, phone for order processing and support.
  • Technical Data: Browser type and approximate location for site security and performance.

Your Rights

You may request to access, correct, or permanently delete your personal information from our systems at any time by contacting support.

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Cookie Policy

We use small text files (cookies) to make your browsing experience functional.

  • Essential: Required for login sessions and keeping items in your cart.
  • Performance: Anonymous analytics to help us improve site speed and flow.
  • Functional: Remembers your language or regional preferences.

You may disable non-essential cookies via your browser settings, though some site features may degrade.

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Authorized Brand Suppliers

We source directly from leading global technology manufacturers to ensure authenticity and full warranty support.

AMD Dell HP Intel Lenovo Samsung Western Digital + Many More